Neutron and Garbage-All
My first lesson in figuring out what customers are looking for.
A customer came in asking for a refill. She wasn’t completely sure of the name of the medication (why are people never prepared?) and asked for what sounded like Garbage-All.
Oh, is it Carbatrol? “No, that’s not it,” she said. “It’s the generic for Neutron.” Aha! […]